Retiring the SAP PIDocumenter and Diff tools

I have retired my documentation tools.

The reason is that they used an old form for documentation and SAP PI/PO did no longer support the use of XIM files. It was therefore not as much the tool was used anymore.

I have created a short guide to how you can export your mappings to an Excel sheet with NWDS. I’m not to found of the layout of it but it does support standard and also export UDFs. So it is an easier way to make the documentation.

How to document SAP PI/PO Mappings using NWDS

SAP PRO Support tool update

I know that for a lot of you the support of the SAP PO systems can be a difficult task. If you are a developer, it can become something you dread talking about —  you would prefer spending your time creating new integrations. If you are an integration manager, you probably see that your developers are spending too much time on support and not enough on creating new developments.

The integration landscape is becoming more complex, more difficult to manage, and it also plays a more critical role. What happens if your interfaces are not running for 30 minutes? Will you be able to deliver the products to your customers? What will the impact be?

As a developer, I focused on creating a tool that would allow me spend time on the most critical support issues, and be able to get back to creating new integrations. It can sometimes be daunting to go through all the old issues to find what is going on.

I have created a short video on what Figaf POSupport is about.

I want to give my customers as good an experience as possible, so I am making an introductory offer that will last until December 31.

The price will be just 2500$ per productive system, a 500$ discount.

I’m introducing a Founders club for all the initial users of POSupport. We will have monthly web meetings where we will talk about support, and what best practices are. It will be a way for all members to learn how to make a better support setup.

For the first 5 that purchases, I’ll provide a 1-hour setting up session, where we will go through all the setup steps on your system.

I want to be able to support all new clients, so the deal will be limited to 20 participants only.

What Figaf POSupport can help with:

  • Automate error handling, like cancel, resend or notify business or the ERP system

  • Document error handling, so all developers/supporter workers can help solve issues

  • Give insight into what errors have occurred on your SAP PI/PO system
There is a free 30-day trial that you can install, and see for yourself what the tool can do.

To get started click here. 

new product, support helper to SAP PI/PO/PRO

I’m happy now.

The reason? I’m finally ready to share my newest creation with you! It is something that I have been spending some of my spare time on during the past few months.
Meet my POSupport tool

I have created Figaf POSupport because I saw that a lot of customers were not handling errors well in their SAP PI/PO systems. They had configured the Component-Based Message Alerting and were getting a lot of errors to their mailboxes, but they were not doing anything with them, because it was difficult to process the alerts, to figure out what the alerts were referring to, and to understand why they happened.

SAP Support Tool -POSupport

SAP Support Tool -POSupport

The POSupport tool can help you organize alerts, while assisting you in the processing phase. You can easily define rules with Xpath, which categorizes the alerts that occur. In the rule you have various options:
You can define an email concerning the solution to an issue, which should be sent to the support organization. This rule could be a great place to store your knowledge about the repeated errors that occur.
You can mark the message as canceled, so you don’t have to deal with it anymore
You can re-send messages that had problems caused by adapter errors; the messages will be re-sent every 30 minutes, until they can be processed when the system is up again

You also get a tracking function of the alerts that occur in your system; using the tracking function, you can update the status of the alerts, along with how they are handled.

There is a 30-day free trial that you can download, and get started with. My guess is that it will take you 1 hour to install and configure. It should make you see howPOSupport works.

This is the first version of the tool, so there are still more features that I would like to add. After trying it, you will probably have your own ideas on what it should contain. Please, let me know what you think: what could be improved? What should be added to it? I would like to add some reporting capabilities, so you can get an overview of how well you perform tasks.

I know that a big question you have is related to the cost of the tool. I wanted to keep the price low to get a higher user adoption rate, so the price will be 3000$/2500€. It is not a big investment – just think how many hours you could otherwise be spending on alerts.

I want to get a lot of customers to try this tool, so I can add more functionality. Until the 31st of October, POSupport will be sold at half price.

You can find out more about my POSupport tool, and see video presentations of it at

SAP PI/PO Learning survey is out

The responses to the survey were finally compiled into a comprehensive report. Reading and interpreting people’s answers were enjoyable activities.SAP PI PO learning survey

I am glad that I can announce the availability of this survey – and the availability of its results. The report can be found at this link: http://picourse.com/learningsurvey/

The survey took place in March 2015. The 139 respondents answered questions related to their career in the field of SAP XI/PI/PO development. They let us take a peek into the beginnings of their careers. These professionals were ready to share the details of their SAP learning experiences. Their answers have clearly shown that a true professional never stops evolving.

There are several methods of learning SAP XI/PI/PO. Most people turn to a course in order to receive the basic information they need, and to understand the platform’s characteristics. Of course, these courses can vary greatly. Some choose standard classroom SAP courses, while others opt for online courses. On the other hand, consulting companies prefer organizing in-house courses.

Another method involves a professional collaboration with a mentor. The guidance of a more experienced developer can make a huge difference in the SAP XI/PI/PO learning process. One of the priorities of the survey was establishing whether sharing ideas with fellow developers can greatly influence the learning process.

Another key aspect that was approached by the survey is the amount of time required by a developer to become completely independent as an SAP professional. The survey has shown that most developers feel confident only after a period of 1-2 years. An SAP course might not be enough by itself – there’s always room for improvement and mentorship is a very good approach to acquiring SAP skills.

Another topic was the issue of continuous learning. I found out that ⅔ of developers review their work, one way or another. That’s quite a large number, and it also correlates with the size of the developer’s organization. The bigger your organization, the more likely it is that you review your solutions.

You can get the report on how people have learned SAP PI here:

http://picourse.com/learningsurvey/

 

Announcing Short-Term Consulting and Easy Booking Services!

I wish to announce an innovative addition to my services, which is short-term booking. This new service will allow you to book me for one or two-hour sessions, during which I will help you solve any issues.

 

The idea came to me quite recently. I was trying to book a hotel room, but I couldn’t figure out which hotels had available rooms (not unless I inquired by phone or e-mail, wasting time I didn’t have). That was the moment when it hit me: my customers cannot book me really easily, either. While I cannot change tourism practices, I can make a positive change in my own business, therefore I am determined to make it easier for customers to book me for a number of small projects.

 

The improvement to the service is pretty simple. In order to book me, you just need to follow the link provided via e-mail and select the desired package. After clicking on your preferred option (‘1 hour’, ‘2 hours’ or ‘24/7, 2 hours’), you will be able to see my calendar and choose the right time for our appointment. After selecting the time of the appointment from the available working hours listed on my calendar, you will have to pay for the services using your credit card. As soon as the payment is processed, you will receive an invitation to an online meeting. The meeting will take place at the time you selected. You will be able to share your desktop via GoToMeeting and I will help you solve the issue at hand.

The first 30 minutes of our collaboration are crucial: if you feel that I haven’t provided enough value for your money within the first 30 minutes – if you are able to objectively state that you haven’t got any closer to the right solution – you are entitled to request a refund. Bear in mind that if I am unable to deliver the help you need, your payment will be reimbursed.

 

The service can be used for problem solving, mapping, feedback or design-related issues. That being said, if you want someone to help you figure out how to do a specific integration, then this is the right service for you.

With the introduction of the new booking function comes a special offer too: I am offering a 50% discount on standard services. The offer lasts until the end of April.

http://figaf.com/products/sap-pipo-assistance/

I am also offering a 24/7 support service – you call me, and I start solving your problem within 2 hours. If I am unable to make it, you can ask for a reimbursement or a rescheduled appointment.


You can read more about my services and their comparison on this website.