CPI Message Monitoring

1. Configure CPI message monitor filters

Do the following to configure message monitor filters:

  1. Choose required CPI Agent.

  2. Enable edit mode switching on edit mode switcher.

  3. Click on Create filter to create new message monitor filter or click on the message monitor filter to update existent message monitor filter. It opens Create message monitoring filter dialog box:

    create message monitor filter dialog
  4. Configure the fields:

    • Name of new message monitor, required.

      The name must be unique for the agent.
    • Metadata access role is role created for current message monitor filter that provides access to its metadata. The role should be set to users having access to corresponding data. See User management for details.

    • Full access role is role created for current message monitor filter that provides full access to it. The role should be set to users having access to corresponding data. See User management for details.

    • Statuses of messages to be filtered. If the field is empty, messages with all supported statuses will be filtered.

      Supported statuses are FAILED, COMPLETED, RETRY, PROCESSING, ESCALATED, CANCELLED, DISCARDED, and ABANDONED.

    • Edge Integration Cell runtimes (optional)

    • Custom status (optional)

    • Period for which you want to get messages.

    • Sender (optional)

    • Receiver (optional)

    • Artifact filter strategy sets the artifact strategy Apply filter to all artifacts or Apply filter to chosen artifacts (you can define these artifacts in Artifacts field).

    • Filtering condition shows filters condition using current values in the dialog. To recalculate condition click on refresh button.

  5. If you want to delete a message monitor filter, click on remove of the message monitor filter.

  6. Once you finish with required message monitor filters configuration, disable edit mode.

2. Browse messages

When you configure required message monitor filters, you can browse messages clicking on the message monitor filter:

message monitor filter icon

It opens Message Browser for filter page:

message browser for filter

You can configure filters (Time, Integration Flows, Custom Header Name, Custom Header Value, Statuses, Correlation Id, Sender, Receiver, Message Id, Application Message Id, Application Message Type) and inspect message details clicking on the message in the table. You can navigate to CTT object page and create a recording for messages with log equals TRACE and less than 1 hour old. Once you click on refresh button end date will be set to current time.

You can download CSV report clicking on Export to CSV button. The report contains table data and custom headers (in separate column).