Frequently Asked Questions (FAQ)

Table of Contents

Implementation

  • How fast can we implement Figaf

    • You can get Figaf running in a few hours. And implement it in your organization in just one week.

  • What type of training is required

    • Depending on your scope.

    • Cloud Integration DevOps is 4 hours for users, some more for super users

    • PI to Integration Suite migration is 8 hours. The key here is to understand what goes on with objects and how you can perform the different steps

  • Do you help us getting started

    • We do offer 5.000 – 10.000€ Onboarding camps where we help you get started with the tool, but many of our customers get started with our tool them self. 

Data privacy & Security

  • Where is my data

    • Your data is hosted in your own BTP environment where it is in a POSTGRE SQL you operate

  • What data is sent to Figaf

    • Figaf received information about usage like first time you use a function and which hashed names of scenarios ICO/IFlows you use with any of the feature. Then only what you sent in support requests.

  • Do Figaf Train on our models

    • Figaf does not have access to your data, so we cannot train on your content.

  • How Strong is Figaf App Security ?

    • Figaf app undergo periodic Penetration testing by external company and the architecture is found robust(without any open source libraries) and no traces of any data loss or open security threads.

    • If found any security threats it will be a high priority ticket and addressed with a patch immediately.

  • Reporting of incidents

    • Since we do not host private data it is not likely something will leak.

    • We do checks for our dependencies and if there is something major like the log4j in 2021, or problem in our code we will inform our users about it and provide workaround on it.

Operations

  • Where can I run Figaf

    • Figaf can be run on a local PC for a PoC

    • The recommended place is in SAP BTP. It may be more expensive to run there but it just simplifies operation and secure user access.

    • We also have a docker installation

  • How long to install Figaf

    • You can install Figaf on your local PC in 10 minutes if you have java 17 installed.

    • BTP installation requires a little longer maybe 30 minutes if you have the access

  • What services in needed on BTP

    • 4 GB Memory Cloud Foundry Runtime (for small installations you may turn to 2GB)

    • 2 GB POSTGRE SQL runtime

    • 20 GB POSTGRE SQL storage

    • This will cost 300-400 EUR in BTP credit on your SAP account

  • How often do I need to upgrade Figaf

    • We have release around 12 per year. We recommend that you get the latest one because it solves many problems that customers are facing and then adding a lot of new functions.

  • How long does it take to upgrade

    • It takes 5 minutes to upgrade Figaf.

Migration

  • Figaf is just for migration ?

    • NO! Figaf is much more than just migration. But it is a really good place to start.

  • How long time does it take to migrate a scenario

    • You can migrate an ICO in 10 minutes and then spend another 10 minute on testing.

    • There are though cases where you will run into problems that you need to resolve.

  • How is Figaf’s migration tool different from SAP ?

    • Communication channels can be migrated with your custom templates. This make fewer externalized parameter and once you have created a channel that works you can create a template in 5 minutes.

    • UDF/Function Libraries can be converted to Groovy scripts or use the Standard FL objects. This gives more options for your mapping to work with less manual work.

    • More configuration on each iFlow.

    • Faster turn around for making new features

  • How will migration tool reduce cost of Migraiton ?

    • We can migrate majority scenarios without modification.

    • The groovy UDF together with our Groovy  Editor can simplify how you deal with integration.

    • Custom channels makes

    • And a host of small improvements that solve the edge cases that are difficult to quantity.

    • Integrated with the tool chain.

  • What will the Migration assessment report give ?

    • The report is the most complete overview of your SAP PI/PO system that you will ever see. And this is for free

    • It shows all your ICO/RD with all dependent objects and receivers.

    • You can use our tagging to perform custom search in your SAP PI object to get more information.

  • Will the report give us information about how long time to migrate a scenario?

    • No. There are too many factors to consider in this. That would make difficult to figure it out.

    • Our idea is that all integrations can be migrated but it is up to you to figure out if they should be.a

  • How long does it take to migrate 1 ICO ?

    • It can take 1 minute if there is no complication, then it does not matter about the complexity of the ICO and related components

    • But there can be some points that Figaf cannot manage and that therefore could cause problems.

  • Do you support migration to pipeline concept

    • Yes we think it provides a lot of good ways to handle async message processing with retrying.

  • Can we migrate BPMN/ccBPM

    • Now and it is not a focus we have

  • Can we migrate ABAP or Java mappings

    • Java mappings can be migrated, but they will be wrapped in a groovy script. This brings some limitations and design it would be best to redesign these mappings. The groovy editor will really help you here.

    • ABAP mappings need to be implemented in groovy.

  • Do you support RFC lookup

    • Yes RFC will be migrated as empty UDF. You will then need to fill in the lookup your self.

B2B

  • Can Figaf migrate B2B?

    • Yes, it does migrate B2B in two steps.

    • First Figaf create Trading/Communication Partner with complete details(including 3 tier communications, Identifiers etc ) in one step.

    • Second migrate the OM using B2B for an agreement template associated with specific company & Partner. It will create a Process Direct, TPM agreement with the specified agreement template and link both of them.

    • The Testing process is similar to a normal interface

  • Can Figaf transport B2B  ?

    • Yes ! Figaf transports B2B scenarios including partners & agreements along with landscape translation rules

  • What is required to migrate with Figaf B2B

    • B2B does require you

  • What is I have Seeburger or other B2B Platform

    • No, this is not supported by Figaf. We do have a fantastic testing way to import the B2B messages and automatically add them of agreements. The test messages would be an excellent place for your messages and ensure you can run test when something changes.

  • Can you import excel sheets with partners

    • Not yet, but should not be difficult to implement once customers get to this point.

  • Can you test B2B Agreements

    • Yes we have an advance testing that allows us to test the agreements in details

  • What else can Figaf B2B offers to Customers ?

    • With Figaf B2B you can have a complete overview of your B2B Partners

    • This include who are trading with whom and in which format with very details like direction,Identifiers, Messages/Versions, MIGs/MAGs, Communication Protocols, pre/post processing etc .

    • Good Governance, and versioning of all objects in the B2B platform MIGs/MAGs

Figaf DevOps Suite, Migration Edition

  • What is the Figaf Migration Edition

    • The migration edition is our collaboration with SAP to allow you to test migration

  • What will the migration edition allow me to do

    • Manage your migration project

    • Create assessment of your SAP PI landscape with a lot of details

    • Record messages from SAP PI and run the test on SAP Cloud Integration. The tests are valid for 30 days. Then you need to fetch new messages from SAP PI system or get a testing license

    • 10 free migrations with Figaf tool

    • 2 months trial of the DevOps tool

  • Do I need to pay to run the migration edition

    • We recommend that you run Figaf in SAP BTP because it is the platform that is easiest to operate. It cost around 300-400 EUR/month to run. You can lower the cost for smaller installations. This is paid with your SAP BTP credits

Artificial Intelligence (AI)

  • Do Figaf use our data to train on

    • No. We do not have access to your data, so we will not be able to train model with them. We currently do not have the capabilities to do it.

  • Do you offer AI

    • As a Figaf user you can use your OpenAi key, with this you will be able to

      • Search for iFlows and more

      • Vibe code your groovy scripts

      • Get help resolving errors

  • Can we use other AI providers

    • No not at the moment. We do find the OpenAI API to be fairly cheap to use.

  • Can we use SAP AI

    • Not at the moment, we find the entry at the moment is a bit higher than getting an Open AI key

  • Do Figaf see the data we send to OpenAI

    • No, data is communicated directly with OpenAI using your API key

  • What does it cost to use the AI model

    • It is pretty cheap to use the standard OpenAI models.

  • Can you generate iFlows

    • No. Some time we may decide the time is right for it.

Pricing

  • How is Figaf priced?

    • Figaf have two license component

      • Migration it is a one time cost 100 EUR pr ICO, Operation Mapping for B2B or Recevier Determination. There is some volume discount

      • DevOps this is a monthly or most cases yearly cost. You pay for the either a feature like Testing or Transport. Or you can pay for the suite. This is based on number of license objects

  • What is license in DevOps

    • The DevOps tool license based on integration objects in your development system. It counts iFlows, TPM Agreement, MAGs, and API management proxies

  • What is an agent

    • An agent is a connection to a system like SAP PI/PO, API management or Integration Suite/CPI. We count real sub accounts. API Management is a separate agent.

  • Is virtual tenant licensed

    • Not they are not part of our license.

Support

  • Can we get support if something does not work

    • Yes you have support email and help.figaf.com where you can raise tickets

  • What is the SLA

    • Starndard SLA is 3 business days. European working hours.

    • This is good enough to most of our customers.

  • We have go-live in the weekend can we ask for standby

    • Yes you can get us to standby to help with problems with the tool.

  • How fast can you provide a patch

    • We have for some customers been able to send a patch on the same working day.  

Transport

    • The Figaf transport is more than just moving of iFlows.  It is also about about the require objects that needs to be transported

    • Configure external properties as a part of the transport

    • Full documentation of that is being transported

    • Give users a better way to see the change proposed and give validations on it.

  • What is virtual landscape

    • Figaf can help you minimize a tenant by virtual tenant. It means you can have dev & Prod physical tenants and QA as virtual(The iFlows are copied into a separate package in same Dev tenant with different name/endpoint hence by making them unique).

  •   Can you configure external properties in the documentation

    • External configuration is a crucial part of the transports. In Figaf you uses this as a part of the transport. Once you transport an iFlow you can add all the objects that needs to be a part of.

  • Do Figaf rely on SAP Cloud Transport management

    • No, Figaf has its own file transport management and does not rely of Cloud Transport management. This gives much more flexibility of the tool

Testing

  • How long time does the it take to create a test case

    • In most cases a successful test case can be configured in under 5 minutes

  • What does it take to create a test case

    • To record we need a Successfully processed message for the PI/PO interface with Payloads logged before and after mapping.

    • A test case is created out this recording for PI/PO and can be migrated to the CPI iFlow with couple of clicks.  

  • Can you test all iFlows

    • Yes! Figaf can test most iFlows. For HTTP based scenarios they can be triggered directly. For JMS and ProcessDirct Figaf have a proxy iFlow you should deploy. For other Figaf will create a new version of the iFlow and change adapter to http. This will allow you to get the functionality

  • Can you mock services

    • You can mock all endpoints related to third party. Just select you want to mock and igFaf will automatically create an iFlow that calls Figaf. Figaf will serve the expected data. This gives you an ability to test scenarios that changes.

Groovy Editor

  • What does the Groovy editor bring

    • The ease of building Groovy scripts on your own system.

    • Reuse your test case for running the landscape

    • Easy update the iFlows or script collections once you have made changes.

  • Can I use Cloud Integration APIs

    • Yes running the script on your integration engine gives this advantage.

  • Is my data private

    • Your test data and script will only be sent to your integration suite.

User journey

  • What is the ideal user journey

    • We recommend exploring some of the videos around the topic that is relevant. Notice we have been updating the tool.

    • Then

  • Can I try Figaf self

    • You can try Figaf self. The ideal place is to check the “Explore Figaf” page. This is one hour exploration of the Figaf DevOps tool and also gives you some idea about the migration process. If you like install Figaf for real.  

    • Then go for the real demonstration and installation (see here). This is probably take 4 hours.

  • Can I buy special training

    • Yes it is possible to purchase special training for your organization.

Training

  • How do I train my developers to use the Figaf tool?

    • It does depend on the scope. DevOps including testing is probably one (1) day. The migration portion is another (1) day.

    • In short period of time you can be pretty confident in using the tool.

  • Can I learn this myself?

    • Yes there is a lot of online guides to help you get started with the tool.